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Thursday, April 3, 2014


All ‘App’ening as Nottingham North and East CCG launch ‘My Health’ for smartphones
Press Release – 03/04/2014

A new way to help patients engage with their personal healthcare and promote digital health tools has been launched by Nottingham North & East Clinical Commissioning Group in partnership with Looking Local. 

Nottingham North & East has become the first CCG to launch the My Health smartphone app, allowing patients to find out about local healthcare provision, and access accredited apps from the NHS App Store.

Samantha Walters, Chief Officer at Nottingham North and East CCG says:
“We’re excited to launch this free app and hope it will help people get up-to-date information about local health care services quickly and easily. We plan to develop it further and work with clinicians and patients in our area to support the integration of online appointment booking and a dedicated section for children’s healthcare needs.”

My Health is a flexible app solution, which allows CCGs, health boards and surgeries to deliver an app that reflects their patient needs, with access to national health services including NHS Choices and NHS 24. To begin with Nottingham North & East is giving patients access to local surgery information, the NHS Symptom Checker, health news and advice as well as information from The Money Advice Service and Universal Credit.

The key to My Health is that it can link to NHS accredited apps and mobile-optmised services that can help patients understand their health in more detail and promote self-care. The NHS App Store has accredited a range of apps and mobile services covering many health arenas from diet, exercise and wellbeing to specific conditions, as well as mental health, stopping smoking, sexual health and managing alcohol consumption.

However digital healthcare is not just about apps and smartphone access and needs to be inclusive to make a real difference. In addition to the app, the partnership with Looking Local enables Nottingham North & East CCG deliver patient information and services on a range of digital channels including Sky, Virgin, games consoles, within Facebook and on mobile web for both mobile and tablet access.

Working on the widest range of digital channels and increasing the number health services and tools available will help patient access relevant and useful information on their digital device of choice and realise a range benefits.

Find out more about My Health here or read our earlier blog on My Health

  • Download Nottingham North& East CCG’s iPhone app here
  • Download Nottingham North& East CCG’s Android app here 
  • On Sky: Go to Channel 539 > Press Red
  • On Virgin: Press Home > Interactive > Local & Directory Enquiries > Looking Local
  • On mobile go to:

  • Looking Local is owned by the public sector and has been delivering information and services across a growing range of digital channels for over ten years. 
  • Over 120 public sector organisations across health, local government and housing use the multi-channel solution.
  • Looking Local has unique partnerships with national organisations such as NHS Choices, NHS 24, the DWP (on both Universal Credit & Universal Jobmatch) and The Money Advice Service, widening public access.
  • My Health app is available to any UK health organisation interested in delivering focused healthcare for their patients. More info here

Wednesday, April 2, 2014


Looking Local this week unveiled a new interface design for all our apps; My Council, My Landlord and our 25 bespoke partner apps covering local authorities, housing associations and CCGs. 

Specifically focusing on the accessibility and layout of the pages, the improvement is automatically seen by users when accessing partner apps on smartphones or tablets. 

The new design offers:
-       Easier navigation
-       Responsive design (recognises the screen size and displays accordingly)
-       Improved paging
-       Consistent use of branding & colours

Early feedback suggests that the design work really hits the mark: 
"They look really good, have a much cleaner look overall - definitely a good update."

Monday, March 24, 2014


The flexible app infrastructure Looking Local has developed now manages over 25 local and national apps, on behalf of local authorities, housing associations and - as of late last week - health partners. 

The first My Health apps went live for new partners Nottingham North & East CCG and Medway Community Healthcare; they are patient focused, relevant, easy-to-use and give easy access to both local and national health services. 

The ability to offer core health services through our own content management system, link to any mobile optimised services on a partner's website (and those of other trusted partners) as well as embed Android apps, all adds up to a flexible app architecture that partners are keen to work with. 
Nottingham North & East CCG's new My Health App with embedded access to the
NHS accredited BMI Calculator & Symptom Checker
Indeed we think that health partners will be able to make the best use of the capability that enables mobile optimised service linking and app embedding as the NHS App Library has a whole range of accredited apps and services that health partners can safely add in for a variety of patient needs. 

So a CCG or GP surgery can to link to apps and mobile services across a numerous health arenas from diet, exercise and wellbeing to specific conditions such as diabetes, cancer, dementia and IBS, as well as mental health, stopping smoking, sexual health, understanding surgery and/or managing alcohol consumption. All safe in the knowledge that NHS Choices has signed them off for patient use. 

Both Medway Community Healthcare and Nottingham North & East have linked to the NHS BMI Calculator as well as the Symptom Checker, but intend to work with their local healthcare community to understand patient needs and add relevant apps and mobile services as they move forward. 

My Health not only builds on the success of our other apps My Landlord and My Council, but also benefits from our work over the past few years in telecare and as part of the Scottish DALLAS consortium, delivering accessible healthcare to people across a range of devices. 

Nottingham North & East CCG accessed on the Wii, mobile, TV, app & in Facebook
Not only are the new health partners live on smartphone apps, but also the other channels and platforms Looking Local supports; Sky, Virgin, Facebook, mobile & games consoles. They also offer patients access to the content provided by our national partners including The Money Advice Service, DWP on Universal Credit information & Universal Jobmatch, NHS Choices, NHS 24 and others. 

Looking Local is already working with other CCGs, health boards, GP surgeries as well as a number of existing health partners, on the next wave of My Health. 

See Notts NE CCG services via a web browser here 
Download Notts NE Android App here 
Download Notts NE iOS App here

See Medway Community Healthcare services via a web browser here
Download Medway Community Healthcare Android App here 
Download Medway Community Healthcare iOS App here

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