As part of their innovative approach to the future of healthcare provision, West Wakefield Health & Wellbeing Federation in partnership with Looking Local has developed a new solution to health information and service delivery in their work funded by the Prime Minister’s Challenge Fund.The new directory delivers local health, wellbeing and support information and services to 63,000 patients across West Yorkshire and is integrated with Looking Local’s social search engine, enabling users to access relevant supplementary multi-media content from sites such as Facebook, Yelp and MeetUp.
“A stated aim of West Wakefield’s successful Prime Minister’s Challenge bid is ‘improving access through better use of digital technology’”, said Dr Chris Jones, Programme Director at West Wakefield Heath & Wellbeing Federation.
“By working with Looking Local we are able to offer our patients an innovative information and service directory, presenting valuable services from across our local healthcare, council and voluntary sector partners, as well as bringing in relevant global content.
“Looking Local’s solution offers a far greater digital capability than we could provide or support locally, meeting our patients’ digital expectations and really harnessing the power of the web.”
|The added ‘social search’ capability enabled by Looking Local’s engine has real value in terms |
of accessibility, as it lowers the barriers of entry to complex digital social platforms for people who
might not otherwise engage in online social media.
Not only can patients tap into local support and community groups, find providers of specialist
equipment and care, they can connect with people with similar health issues globally, share their
experiences and gain insight.
West Wakefield is one of a growing number of partners who have used the solution for specific
customer groups, policies or initiatives. Other instances have seen the flexible search engine
addressing the Local Offer, jobs, economic resilience and the Over 55s. The search criteria can
be adapted for specific content areas and audience types.
If you are working on a directory project or your organisation could benefit from improved search capabilities, lower content management overheads or if you want to combine local and global resources for the benefit of your customers, please contact us.
Visit the West Wakefield Health & Wellbeing site here.
To see other instances of the social search engine in action:Leeds Local Offer
Worcestershire Local Offer
Renfrewshire’s Local Directory
Invest in Renfrewshire